Returns & Exchanges
We want you to love your Abbott Lyon pieces, but if they aren't quite right, you can return your items within 30 days of receipt for a refund or exchange. Please note that personalized or engraved items are unique to you and cannot be returned unless they are faulty.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the jewelry in its original luxury packaging and ensure it is securely packed in a mailing box to prevent damage during transit.
Generate Your Label
Select your preferred carrier through the portal to download your prepaid shipping label or generate a QR code for paperless drop-off.
Drop Off & Track
Take your package to the nearest authorized drop-off point and keep your proof of postage until your refund has been processed by our team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing